Shipping & Ordering Policy

All of our orders are shipped within 24 hours. We use Canada Post as our main shipping method and during the checkout process, we will provide an estimated delivery date. The estimated delivery date is subject to change and is at the discretion of Canada post. We cannot guarantee delivery times.

Please contact us for any issues with missing order or packages.

Refund Policy

Please contact us regarding refunds. Our general policy is the item must be returned in exact same condition without any tags cut. Augie Doggy will then provide credit or exchange for a similar product.

Return shipping cost is the responsibility of the buyer and will not be refunded.

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